WorkSafe has issued a warning on guarding against the effects of extreme temperatures in work environments during the current heatwave and the remainder of summer.

WorkSafe WA Commissioner Lex McCulloch today reminded employers and workers of the need to take extra care during the summer months to avoid the risk of heat stress or the more serious heat stroke.

“Both working outside in heatwave conditions and exposure to constant high temperatures in indoor workplaces such as foundries can result in heat stress or even heat stroke,” Mr McCulloch said.

“Workplace safety laws require an employer to provide a working environment in which workers are not exposed to hazards and this includes, as far as is practicable, protecting employees from extremes in temperature.

“The increased sweating caused by heat depletes the body’s fluids and can lead to tiredness, irritability, inattention and muscular cramps – these are the symptoms of heat stress.

“Apart from the obvious physical discomfort of these symptoms, they may increase the risk of workplace injuries by taking a worker’s attention away from the task at hand, and this is a major concern.”

Workers in extremely hot environments can lose up to a litre of fluid every hour, and it is vital that this lost fluid is replaced.

Heat stress can be avoided by taking simple steps such as drinking at frequent intervals, having rest pauses in a cool place, helping sweat evaporate by increasing air circulation and maintaining a healthy lifestyle.

Where possible, it is also advisable to reorganise work schedules so outdoor tasks are carried out early in the morning and late in the day to avoid peak temperatures.

The type of clothing worn is also very important – loose clothing allows air to circulate, improving the evaporation of sweat.

Heat stroke is a far more serious condition that must be treated immediately.

The signs of heat stroke are cessation in sweating, high body temperature and hot and dry skin.  Confusion and loss of consciousness may occur.

If heat stroke is suspected, the person should be treated by a doctor as soon as possible.

Until medical treatment is available, the person should be cooled down as quickly as possible by methods such as soaking clothing in cold water and increasing air movement by fanning.

“The effects of extreme or sustained heat can seriously affect a worker’s concentration levels, and the consequences can be very serious,” Mr McCulloch said.

“Guarding against heat stress and heat stroke is part of providing a safe and healthy workplace, and I urge employers to ensure that preventative measures are in place.”

Related information

• Working safely in the heat - Heat stress
• Bulletin – Working safely in hot conditions   
• Poster – Work safely in the heat
• WorkSafe/Department of Health (WA)/Cancer Council WA: Skin cancer and outdoor work 

Further information on working in hot conditions can be obtained by telephoning WorkSafe on 1300 307877.

Media contact: Caroline De Vaney 6251 2363 or 0408 927563 (media enquiries only)

caroline.devaney@commerce.wa.gov.au

Follow @WorkSafeWA on Twitter

An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $706 after pleading guilty in the Perth Magistrates Court on 5 February 2016.

Mandy Jane Duncan, formerly of Dianella but now residing in Queensland, had sold 41 vehicles between November 2013 and June 2014 without a licence, in breach of the Motor Vehicle Dealers Act. Ms Duncan sold the vehicles by placing 106 advertisements on the Gumtree website.

Acting Commissioner for Consumer Protection David Hillyard said backyard car dealing was a threat to the motor vehicle industry and needs to be stamped out.

“Selling more than four vehicles in a year is generally regarded as operating a business, rather than simply disposing of your own vehicles.  In this instance, Ms Duncan had claimed it was a hobby of fixing up cars and selling them,” Mr Hillyard said.

“Consumers should avoid buying vehicles from unlicensed dealers as they are compromising their consumer rights and other protections contained in the Act.

“Unlicensed dealers do not offer warranties for their vehicles which put consumers at great risk. Buyers who purchase vehicles from illegal operators will usually find it difficult to get any redress if there are any problems after the sale.

“The other major concern is that the vehicles being sold could be sub-standard in quality and pose a safety risk in the event of mechanical failure while on the road.

“The number of recent successful prosecutions for unlicensed dealing by Consumer Protection highlights our commitment to stamp out this illegal practice.

“I urge consumers not to deal with unlicensed motor vehicle dealers and to contact Consumer Protection with any information about their activities.”

Consumers can check whether a car dealer is licensed by doing a search on the Consumer Protection website: www.commerce.wa.gov.au/cp/licencesearch. Unlicensed car dealers can be reported by emailing consumer@commerce.wa.gov.au or by calling 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

The average cost of unleaded petrol is set to increase by about 14 cents per litre (cpl) to 120.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money.

FuelWatch advises that on Tuesday 9 February 2016, most Caltex and Caltex Woolworths sites are increasing their ULP price by 20 cpl to 123.9 cpl. The majority of Puma sites are increasing their ULP price to 122.9 cpl, most BP and Coles Express sites to 119.9 cpl and United sites to 119.7 cpl.

Perth’s weekly petrol price cycle results in prices, on average, being cheapest on Sunday and Monday and at their most expensive on Tuesday and Wednesday – that’s why we recommend filling up today.

If you need to fill up tomorrow, use FuelWatch as there are still over 30 sites selling below 114 cpl. The difference between the highest and lowest priced sites is 31 cpl, which means you can save up to $18 on a 60 litre tank of fuel.

Monday’s cheapest ULP is available for:

• 101.9 cpl at Puma Bellevue, Puma Kalamunda, Puma Lesmurdie, Puma Mundaring, Puma Sawyers Valley, Puma Gingers (Upper Swan) and Peak Glen Forrest in the East;
• 99.9 cpl at 7-Eleven Rockingham and United Leda in the South; and
• 101.2 cpl at Puma Alexander Heights in the North.

Tuesday’s cheapest ULP will be available for:

• 106.9 cpl at Better Choice Stratton in the East;
• 98.9 cpl at Caltex StarMart Rockingham in the South; and
• 100.9 cpl at Caltex Woolworths Mirrabooka and Caltex Woolworths Whitfords in the North.

Drivers can head to the mobile compatible www.fuelwatch.wa.gov.au site to find the cheapest fuel in their area. Log on after 2.30pm each day to compare today’s and tomorrow’s prices. You can also sign up for free emails along with the 37,500 others who benefit from daily updates. Alternatively, phone 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

EnergySafety is warning the public to be cautious of dealing with Wei Liu, trading as Jackson Northair Services, who may be continuing to carry out illegal electrical work despite being successfully prosecuted in the Perth Magistrates Court.

Mr Liu does not hold the required electrical worker’s or electrical contractor’s licence authorising him to carry out electrical work in Western Australia.

EnergySafety confirmed that Mr Liu previously placed advertisements seeking electrical work in the ‘Australian Asia Business Weekly’ and ‘Oriental Leisure & Living Newspaper’ without holding an electrical contractor’s licence.  He also placed an advertisement using another person’s electrical contractor’s licence details, without their knowledge or authorisation.

Mr Liu was successfully prosecuted by EnergySafety today after pleading guilty to eight charges of carrying out electrical work without the authorisation of an electrical worker’s licence or permit, two charges of carrying on business as an electrical contractor without holding an electrical contractor’s licence and two charges of wrongfully representing himself as the person being referred to in an electrical licence.

The Perth Magistrates Court adjourned the matter to April 8 for sentencing.

Mr Liu is under further investigation for alleged unlicensed and unsafe electrical work.

Director of Energy Safety, Ken Bowron, said there was imminent danger when unqualified and inexperienced workers were repetitively performing electrical work and not adhering to standards or regulations.

“In Western Australia, the law requires that all electrical work is carried out by a person who holds the relevant electrical licence,” Mr Bowron said.

“Unlicensed electrical work is prohibited due to the risks to public safety.

“If electrical work is required, it is essential that you view the original electrical worker’s licence and ensure it is current. 

“Consumers can also check that a licence is current by conducting a free online licence search on the EnergySafety website at www.energysafety.wa.gov.au.”

If you are approached by or have had electrical work carried out by Mr Liu, please contact EnergySafety on 6251 1900 or email energysafety@commerce.wa.gov.au.

A Kelmscott motor trimmer has been fined $1,000 by the Armadale Magistrates Court for operating his business without a motor vehicle repairers’ licence.

Terence John Tanner, trading as T&P Motor Trimmers, was convicted on 10 February 2016 of operating without a licence between July 2012 and July 2014 in breach of the Motor Vehicle Repairers Act. Motor trimming, which involves the repair of the vehicle’s upholstery and interior fit-out, is a class of repair work which requires a licence.

Acting Commissioner for Consumer Protection David Hillyard said the law has a broad definition of repair work, so all repairers of motor vehicles should check to see if they need a licence or certificate.

“The licensing laws are designed to ensure that only fit, proper and appropriately skilled people are allowed to carry out this type of work, giving consumers the confidence that the person they are dealing with has the right qualifications and training,” Mr Hillyard said.

“Motor vehicle repair work has to be carried out with care and skill to ensure the vehicle is safe to drive and standards in the industry are maintained at a high level.

“Unlicensed repair work undermines these standards so I urge consumers to only do business with licensed repairers and to report any unlicensed activity occurring in the community.”

Consumers can check whether a motor vehicle repairer is licensed by doing a search on the Consumer Protection website:  www.commerce.wa.gov.au/cp/licencesearch or look for the distinctive yellow and black sign with the tick of approval displayed at their premises. Unlicensed motor vehicle repairers can be reported by emailing consumer@commerce.wa.gov.au or by calling 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 117.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money.

FuelWatch advises that on Tuesday 16 February 2016, most Caltex Woolworths, BP, Caltex and Puma sites are increasing their ULP prices to 119.9 cpl, an increase of 22 cpl by Caltex Woolworths, 21 cpl by BP and Caltex and 20 cpl by Puma. The majority of United sites are increasing to 118.7 cpl; and most Coles Express sites increasing to 117.9 cpl.

Perth’s weekly petrol price cycle results in prices, on average, being cheapest on Sunday and Monday and at their most expensive on Tuesday and Wednesday – that’s why we recommend filling up today.

If you need to fill up tomorrow, use FuelWatch as there are still over 30 sites selling below 110 cpl. The difference between the highest and lowest priced sites is 35 cpl, which means you can save up to $21 on a 60 litre tank of fuel.

Monday’s cheapest ULP is available for:

• 96.7 cpl at Puma Gingers (Upper Swan) in the East;
• 92.9 cpl at BP Connect Rockingham Park and BP Connect Palm Springs in the South; and
• 94.7 cpl at Caltex Woolworths Ellenbrook and Caltex Woolworths Mirrabooka in the North.

Tuesday’s cheapest ULP will be available for:

• 103.9 cpl at Better Choice Roleystone in the East;
• 94.7 cpl at Caltex Woolworths Canning Vale and Caltex Woolworths South Lake in the South; and
• 94.7 cpl at Caltex Woolworths Greenwood and Caltex Woolworths Mirrabooka in the North.

Drivers can head to the mobile compatible www.fuelwatch.wa.gov.au site to find the cheapest fuel in their area. Log on after 2.30pm each day to compare today’s and tomorrow’s prices. You can also sign up for free emails along with the 37,500 others who benefit from daily updates. Alternatively, phone 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

Construction sites in Perth’s southern suburbs will be the focus of a proactive inspection program later this month.

WorkSafe Acting Director Tony Poulton said today the program would involve construction inspectors checking safety standards at construction sites across the southern suburbs as far as Mandurah in the last week of February.

“The program will be part of a continuing series of proactive inspection programs targeting construction workplaces in specific geographical areas,” Mr Poulton said.

“As with all of WorkSafe’s proactive programs, the primary objective of the inspection program is to help employers to identify the risks to the safety and health of workers and provide them with information on how to comply with workplace safety laws.

“However, if the inspectors come across breaches of the workplace safety laws, they will take enforcement action.”

Inspectors will focus on the priority areas of electrical safety and working at heights, and will also concentrate on ensuring that workers have construction induction training cards and High Risk Work Licences where needed.

They will also check that sites have Safe Work Method Statements, Job Safety Analyses and Site Safety Plans in place where required.

“Employer associations have been notified of the inspection program, so we anticipate that employers will be aware of what will be required if an inspector visits their sites,” Mr Poulton said.

“We firmly believe that raising awareness with proactive inspection programs is the best way in which to lessen the risk of work-related injury and illness.”

Further information on construction safety can be obtained by telephoning WorkSafe on 1300 307877 or on the website at www.worksafe.wa.gov.au.

Media contact: Caroline De Vaney 6251 2363 or 0408 927563 (media enquiries only)

caroline.devaney@commerce.wa.gov.au

Follow @WorkSafeWA on Twitter

Consumer Protection is concerned that apathy over the recall of Samsung top loader washing machines is putting the lives of Western Australians at risk.

Samsung has released figures showing that only half of WA owners of the affected machines have responded to the recall, leaving more than 6,500 dangerous units remaining in WA homes and continuing to pose a serious fire hazard.

The recall response rate for WA is only 54 per cent and the worst in the country, with most other states recording a response rate of 64 to 70 per cent. The defective machines have caused more than 200 house fires throughout Australia.

The models subjected to the recall were manufactured between 2010 and 2013 and include model numbers: SW75V9WIP; SW65V9WIP; SW70SPWIP; SW80SPWIP; WA85GWGIP and WA85FWWIP. A total of 14,483 of these models were sold in WA. The affected units have an internal fault where condensation can penetrate an electrical connector causing deterioration which may in turn cause a fire.

Acting Commissioner for Consumer Protection David Hillyard urges WA consumers to check the model of their washing machine immediately and take urgent action if it is on the recall list.

“This is not a matter that should be left to luck or chance, as it involves the safety of you, your family and other occupants of your house or housing complex,” Mr Hillyard said.

“Don’t gamble with your life and the lives of others by ignoring this recall. If you have a Samsung top loader washing machine with a model number subject to the recall, take urgent action now as your safety is at risk!

“Affected WA consumers should discontinue use immediately, unplug it from the socket and organise to obtain a refund and the removal of the washing machine from their home as soon as possible.  Samsung are footing the costs of this program so consumers will not be out of pocket.

“The machines should not be re-sold or placed on the verge for bulk rubbish collection, as we want to remove any possibility that they are purchased or picked up by people who may not realise the danger.

“I urge consumers to treat this issue with the highest priority.

“Owners of all washing machines should ensure they follow the manufacturer’s instructions, especially during installation. Unstable machines that vibrate during use could cause mechanical failure which may also pose a fire risk to the home.”

Customers with affected models should contact Samsung on 1800 239 655 between 8am and 8pm AEST on any day or email wm.samsung@samsung.com to verify if the machine is affected by the recall. Further information is available at www.recalls.gov.au.

Consumers who have any problems securing a refund from their retailer should contact Consumer Protection by email consumer@commerce.wa.gov.au or call 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

An unlicensed motor vehicle dealer has been fined $7,500 and ordered to pay costs of $1,096 after pleading guilty in the Perth Magistrates Court on 19 February 2016.

Glyn David Robinson of Cloverdale had purchased 42 vehicles and sold 21 of them between March 2014 and September 2015 without a licence, in breach of the Motor Vehicle Dealers Act. Mr Robinson sold the vehicles by placing 38 advertisements on the Gumtree website.

Acting Commissioner for Consumer Protection David Hillyard said backyard car dealing was a threat to consumers.

“Selling more than four vehicles in a year is generally regarded as operating a business, rather than simply disposing of your own vehicles or taking part in a hobby,” Mr Hillyard said.

“Consumers should avoid buying vehicles from unlicensed dealers as they are compromising their consumer rights and other protections contained in the Act.

“Unlicensed dealers do not offer warranties for their vehicles which put consumers at great risk. Buyers who purchase vehicles from illegal operators will usually find it difficult to get any redress if there are any problems after the sale.

“The other major concern is that the vehicles being sold could be sub-standard in quality and pose a safety risk in the event of mechanical failure while on the road.

“The number of recent successful prosecutions for unlicensed dealing by Consumer Protection highlights our commitment to stamp out this illegal practice.

“I urge consumers not to deal with unlicensed motor vehicle dealers and to contact Consumer Protection with any information about their activities.”

Consumers can check whether a car dealer is licensed by doing a search on the Consumer Protection website: www.commerce.wa.gov.au/cp/licencesearch. Unlicensed car dealers can be reported by emailing consumer@commerce.wa.gov.au or by calling 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

The Industrial Magistrates Court has ordered a hairdressing salon owner to back pay a former employee $4230.75 in unpaid long service leave and pay in lieu of notice.

In March 2014, Mr Ahmad Hamdan, who operated the N Style Hair Studio in Heathridge, sold his hairdressing business and failed to notify a 57-year-old hairdresser that her employment would not continue with the new owners.

At that time, the hairdressing employee had provided over seven years’ continuous service at the hair salon and was entitled to be paid out proportionate long service leave.

Labour Relations Compliance and Education Director Joseph Lee said today it was important that employers were aware of their long service leave payment obligations.

“Under the Long Service Leave Act 1958, where an employee has provided more than seven years’ continuous service and the employment relationship ends, generally an employer is required to pay the employee a proportionate amount of their long service leave entitlement,” Mr Lee said.

The Industrial Magistrates Court also fined Mr Hamdan $250.00 for failing to provide the employee with appropriate notice of termination and ordered that a further $500.03 be paid to the employee as interest for the delay in making the payment.

“As it has transpired, it has cost the employer more than if he had simply paid the employee correctly at the appropriate time,” Mr Lee said.

“I urge all employers who are unsure of their long service leave payment obligations to contact the Department of Commerce’s free and confidential Wageline service on 1300 655 266.”

The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 116.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money.

FuelWatch advises that, on Tuesday 23 February 2016, most Puma and BP sites are increasing their ULP prices to 119.9 cpl, an increase of 22 cpl by Puma and 21 cpl by BP. The majority of Caltex Woolworths sites are increasing their ULP price to 118.9 cpl; most Coles Express and Caltex sites to 117.9 cpl; and most United sites to 114.7 cpl.

Perth’s weekly petrol price cycle results in prices, on average, being cheapest on Sunday and Monday and at their most expensive on Tuesday and Wednesday – that’s why we recommend filling up today.

If you need to fill up tomorrow, use FuelWatch as there are still over 30 sites selling below 110 cpl. The difference between the highest and lowest priced sites is 35 cpl, which means you can save up to $21 on a 60 litre tank of fuel.

Monday’s cheapest ULP is available for:

• 95.9 cpl at 7-Eleven Midvale in the East;
• 94.5 cpl at Caltex StarMart Secret Harbour, Caltex StarMart Warnbro and Caltex Woolworths Warnbro Fair in the South; and
• 95.7 cpl at Caltex Woolworths Greenwood and Caltex Woolworths Mirrabooka in the North.

Tuesday’s cheapest ULP will be available for:

• 102.0 cpl at Chidlow Growers Mart Liquor Store in the East;
• 94.7 cpl at Caltex Woolworths South Lake in the South; and
• 95.7 cpl at Caltex Woolworths Greenwood and Caltex Woolworths Mirrabooka in the North.

Drivers can head to the mobile compatible www.fuelwatch.wa.gov.au site to find the cheapest fuel in their area. Log on after 2.30pm each day to compare today’s and tomorrow’s prices. You can also sign up for free emails along with the 37,500 others who benefit from daily updates. Alternatively, phone 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

Former Perth unregistered painter Cody Raymond Williams, now of Umina Beach in New South Wales and sole director of Beyond Industries Pty Ltd trading as C&D Roofing, has again been successfully prosecuted by the Western Australian Building Commissioner and fined $20,000 for registration and contractual offences.

Mr Williams’ latest convictions were in relation to work he or his company contracted for or carried out at properties in Perth in January 2013, Ferndale in May and June 2013, and Girrawheen and Shenton Park in January 2014. A complaint was lodged with the Building Commission in August 2013.

In proceedings finalised in the Perth Magistrates Court on 16 February 2016, Mr Williams was in his absence convicted of 11 charges and ordered to pay fines of $20,000. Six of the charges against Mr Williams were for offences under the Building Services (Registration) Act 2011 and four were for offences under the Home Building Contracts Act 1991.

The court found Mr Williams guilty of:

• Two counts of advertising or holding out that he was entitled to carry out painter work for others when he was not;
• Three counts of undertaking to carry out painter work without the required registration;
• Two counts of carrying out painter work without the required registration;
• Two counts of failing to ensure the home building work contract was in writing, contained the date and all the terms of the agreement and was signed by both parties; and
• Two counts of entering into a home building work contract that provided for him to receive a deposit in excess of 6.5 per cent of the total value of work.

The value of the home building work contracts ranged between $1,670 and $19,566. Despite the owners having paid a $10,000 deposit, Beyond Industries did not complete any of the work or deliver materials to the Shenton Park property.

This is not the first time the WA Building Commissioner has prosecuted Mr Williams. On 27 June 2012, the Perth Magistrates Court ordered Mr Williams to pay a fine of $1,000 and costs of $378.80 after he was found guilty of similar registration offences under the repealed Painters Registration Act 1961.

In May 2013 and September 2014, the Building Commissioner warned consumers to avoid dealing with Mr Williams while the Building Commission pursued further action against him. Read the warnings at: www.commerce.wa.gov.au/announcements.

Mr Williams has been known to advertise his services as a painter in several metropolitan newspapers, on power pole signs and on the Gumtree and Facebook websites. He used several other business names, including ‘Full Roof Restorations’ and ‘Roof Restorations’, and aliases including ‘Tony Williams’, ‘Peter Williams’ and ‘Corey Biggens’, in an attempt to avoid detection.

“While we believe Mr Williams is now living interstate, consumers are reminded to check the registration of any painter they plan to engage to carry out painting work valued over $1,000,” Building Commissioner Peter Gow said.

“A registration check can be conducted on the Building Commission website www.commerce.wa.gov.au/building-commission or phone 1300 489 099. Consumers with concerns about painting work can also contact us for information on the complaint process for building work and home building work contract disputes.

“The Building Commission will continue to hold to account and name those who put the public interest and the reputation of the building industry at risk.”

END OF RELEASE

Building Commission media contacts for journalists/producers only)

General enquiries

WorkSafe is conducting an inspection program to look at safety standards and issues in WA supermarkets and grocery stores.

The program will continue throughout the remainder of the financial year, and will be conducted in both metropolitan and regional areas of the State.

WorkSafe Director Joe Attard said today the sector was being targeted because of its high level of work-related injuries related to manual tasks.

“Statistics show that the three most common mechanisms of injury in supermarkets and grocery stores are muscular stress from lifting, carrying or putting down objects, falls from the same level and muscular stress while pushing, pulling, reaching and so on,” Mr Attard said.

“The five occupations with the highest number of injuries are store person, shelf filler, sales assistant, checkout operator and retail supervisor.

“During this inspection program, inspectors will focus on manual tasks, but will also look at safety issues in several other areas.”

Inspectors will look at general issues such as training, safety systems and procedures, general access and egress, forklifts and pallets, ladders, safety steps and trolleys.

They will also look at issues in locations more specific to the sector such as shelving and storage, checkout areas, loading docks, freezer and chiller rooms and areas such as the deli, bakery, butcher and fresh produce.

Inspectors will work with the aid of a checklist to ensure consistency.  Employers can access further information on the program on WorkSafe’s website so they will know what will be expected if they are visited by an inspector.

“The main purpose of these proactive inspection programs is to ensure that employers have the information they require to keep their workplaces safe, so we have an extensive schedule of programs concentrating on particular industries or activities aimed at raising awareness and providing information,” Mr Attard said.

“We firmly believe that raising awareness is the best way in which to lessen the risk of injury and illness, but inspectors will take enforcement action if they see breaches of the laws during their visits.”

Further information:

• OSH issues in supermarkets and grocery stores

Media contact: Caroline De Vaney 6251 2363 or 0408 927563 (media enquiries only)

caroline.devaney@commerce.wa.gov.au

Follow @WorkSafeWA on Twitter

Consumer Protection has updated its advice to Laura Ashley customers in WA who may be affected by the stores being placed in administration on 7 January 2016.

The administrator FTI Consulting have now advised that, where a consumer ordered products prior to the date that Laura Ashley was placed into voluntary administration and stock is not available or where orders cannot be completed, those customers will now be regarded as unsecured creditors and should register their details with the administrator.

Acting Commissioner for Consumer Protection David Hillyard said customers most affected are those who hold gift cards that have yet to be redeemed.

“The administrators of Laura Ashley stores will allow gift cards to be redeemed, but under varied terms where the gift card is used on a “dollar for dollar” spend in the store,” Mr Hillyard said.

“So, for example, those who may have a $100 gift card will need to buy a product priced at $200 and pay the balance in store in order to redeem the full value of their card.

“Consumers, who do not wish to accept this offer, can register as unsecured creditors with the administrator.

“The Laura Ashley stores will continue to honour their obligations under the Australian Consumer Law with regard to offering a refund, repair or replacement for faulty goods regardless of the purchase date.

“Affected customers who have outstanding issues are urged to contact the administrators for further information and advice.”

A second meeting of creditors has been scheduled for 11 April 2016. The administrator’s website is www.fticonsulting.com.au and they can be contacted by phone (03) 9604 0682 or email lauraashleycustomers@fticonsulting.com. Consumers who cannot resolve their issue directly with the store or the administrator can contact Consumer Protection on 1300 30 40 54 or consumer@commerce.wa.gov.au.

END OF RELEASE

Media contact (Consumer Protection)

Bindoon man Maxwell Raymond Healy, the sole director of Solar H C Pty Ltd trading as Affordable Home Comfort (in liquidation), has been successfully prosecuted by the Building Commissioner for contractual offences the company committed in contracting for and carrying out home building work at properties in Baldivis, St James, Sawyers Valley and Hamersley.

At a decision and sentencing hearing on 17 February 2016, the Perth Magistrates Court found Mr Healy guilty of 12 charges under the Home Building Contracts Act 1991. The court ordered him to pay fines of $3,000, compensation of $6,177 to the owner of the St James property, $7,560 in compensation to the owner of the Hamersley property and costs of $5,000.

The court found that between November 2013 and May 2014, the company had:

• failed to ensure the home building work contracts for the Baldivis, Sawyers Valley and Hamersley sites were in writing, contained the date and all the terms of the agreement and was signed by both parties;
• failed to provide the owners of all four sites with the prescribed notice required under the Act; and
• entered into home building work contracts for all four sites that provided for him to receive a deposit in excess of 6.5 per cent of the total value of work. A deposit of 50 per cent the total value of work was demanded for all four sites.

As the company’s actions occurred due to Mr Healy’s neglect he was taken to have committed the offences of the company. The value of the home building work contracts ranged between $14,200 and $15,600. Two of the four owners received no air conditioning or ducting from the company.

In July 2014, Consumer Protection warned consumers to be wary of any dealings with Affordable Home Comfort following a spike in complaints about the company. Read the warning at: www.commerce.wa.gov.au/announcements/concern-after-complaints-against-aircon-business-affordable-home-comfort. In July 2015, an employee of the company and brother of Maxwell, Alwyn Robert Healy, accepted a five-year ban from the air conditioning industry after being the subject of numerous warnings and legal actions by Consumer Protection. Read the media statement: www.commerce.wa.gov.au/announcements/aircon-salesman-accepts-five-year-ban-alwyn-healy.

“The Home Building Contracts Act sets out the minimum requirements for contracts and applies to home building and associated work valued between $7,500 and $500,000,” Building Commissioner Peter Gow said. “Failure to comply with the provisions of the Home Building Contracts Act may result in penalties of up to $10,000 per charge in the case of an individual and $50,000 for a company.

“The Building Commission will continue to hold to account and name those who put the public interest and the reputation of the building industry at risk.”

END OF RELEASE

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General enquiries

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 117.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money.

FuelWatch advises that on Tuesday 1 March 2016, most Coles Express sites are increasing their ULP prices to 119.9 cpl, an increase of 24 cpl. The majority of Caltex Woolworths, Caltex and BP sites are increasing to 118.9 cpl; most Puma sites to 117.9 cpl; and most United sites to 114.7 cpl.

Perth’s weekly petrol price cycle results in prices, on average, being cheapest on Sunday and Monday and at their most expensive on Tuesday and Wednesday – that’s why we recommend filling up today.

If you need to fill up tomorrow, use FuelWatch as there are still over 30 sites selling below 113 cpl. The difference between the highest and lowest priced sites is 24 cpl, which means you can save up to $14 on a 60 litre tank of fuel.

Monday’s cheapest ULP is available for:

• 93.9 cpl at 7-Eleven Midvale, Caltex StarMart Midvale and Caltex StarShop Swan View in the East;
• 92.9 cpl at Caltex StarMart Rockingham in the South; and
• 93.9 cpl at Caltex StarMart Northlands, Caltex StarMart Joondalup, Caltex StarShop Balga and 7-Eleven Malaga in the North.

Tuesday’s cheapest ULP will be available for:

• 102.0 cpl at Chidlow Growers Mart Liquor Store in the East;
• 95.5 cpl at United Leda in the South; and
• 99.9 cpl at Puma Nollamara in the North.

Drivers can head to the mobile compatible www.fuelwatch.wa.gov.au site to find the cheapest fuel in their area. Log on after 2.30pm each day to compare today’s and tomorrow’s prices. You can also sign up for free emails along with the 37,500 others who benefit from daily updates. Alternatively, phone 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

Region-specific media statements for the Mid West, South West, Goldfields-Esperance, Wheatbelt, Great Southern, Pilbara and Kimberley are provided below.

Mid West briefed on building code changes

The Mid West building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in March.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Geraldton on Monday 14 March 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Mid West building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Geraldton information sessions
Date: Monday 14 March 2016 Venue: Geraldton Civic Centre Function Room

Morning session (9am–1pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.45pm–3.15pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

South West briefed on building code changes

The South West building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in March.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Busselton on Thursday 17 March 2016 and Bunbury on Friday 18 March 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the South West building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

South West information sessions
Busselton, Date: Thursday 17 March 2016 Venue: Busselton Community Resource Centre Bunbury, Date: Friday 18 March 2016 Venue: City of Bunbury, Function Room

Morning session (9am–1pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.45pm–3.15pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

Goldfields-Esperance briefed on building code changes

The Goldfields-Esperance building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in March and April.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Kalgoorlie on Tuesday 22 March 2016 and Esperance on Wednesday 6 April 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Goldfields-Esperance building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Goldfields information sessions
Kalgoorlie, Date: Tuesday 22 March 2016 Venue: City of Kalgoorlie-Boulder

Esperance, Date: Wednesday 6 April 2016 Venue: Shire of Esperance

Morning session (9am–1pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.45pm–3.15pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

Wheatbelt briefed on building code changes

The Wheatbelt building industry will be briefed on imminent changes to the Building Code of Australia (BCA) at an information session run by the Building Commission in March.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Merredin on Wednesday 23 March 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Wheatbelt building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

The session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

Details and online registration is available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Merredin Building Code of Australia update(for builders, building surveyors, building designers and local government permit authorities)

Date: Wednesday 23 March 2016 Venue: Cummins Theatre, Tivoli Room

Time: 9am–1pm Cost $88

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

Great Southern briefed on building code changes

The Great Southern building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in March.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Albany on Wednesday 30 March 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Great Southern building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Great Southern information sessions
Date: Wednesday 30 March 2016 Venue: City of Albany, Civic Room

Morning session (9am–1pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.45pm–3.15pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

Pilbara briefed on building code changes

The Pilbara building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in April.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Karratha on Tuesday 12 April 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Pilbara building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Pilbara information sessions
Date: Tuesday 12 March 2016 Venue: Welcome Lotteries House

Morning session (8.30am–12.30pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.30pm–3.00pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

Kimberley briefed on building code changes

The Kimberley building industry will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission in April.

Each year, the Australian Building Codes Board holds seminars in metropolitan Perth on changes to the BCA that come into effect on the 1 May. The Building Commission will again take this and other building-related information on the road this year and deliver it in nine regional locations, including Broome on Thursday 14 April 2016.

“The Building Commission is committed to ensuring that building industry stakeholders in regional WA have access to the same information as their metropolitan counterparts,” said Building Commissioner Peter Gow.

“Our regional roadshows are an effective way of achieving this and we encourage members of the Kimberley building industry to take this opportunity to meet with us face-to-face and hear about important changes affecting them and their industry.”

A morning session for builders, building surveyors, building designers and local government permit authorities will focus on changes to the BCA that will come into effect from 1 May 2016 and how the new technical standards can be applied. The session will also cover upcoming changes and proposed amendments to the Building Regulations 2012 in relation to bushfire, and swimming pool barriers. A registration fee applies.

A free afternoon session will follow for people in the regions who would like to know more about the role and services provided by the Building Commission. This session would be highly relevant to people who work in the building industry such as builders, tradespeople and local government. Senior officers from the Building Commission’s compliance and licensing branches will provide an overview of current services, as well as what is planned to improve customer services, building information and records and the audit program. It will also include a status update on a number of policy initiatives and legislative reviews.

Details and online registration for both sessions are available on the Building Commission’s website at www.commerce.wa.gov.au/building-commission/events-and-seminars or phone 1300 489 099.

Kimberley information sessions
Date: Thursday 14 April 2016 Venue: Mercure Welcome, Roebuck Room

Morning session (8.30am–12.30pm):Building Code of Australia 2016 update (for builders, building surveyors, building designers and local government permit authorities) Cost $88

Afternoon session (1.30pm–3.00pm):Building Commission update (for anyone working in the building industry or interested in attending) Cost Free

END OF RELEASE

Media contact – Phone 6251 1335 or 0466 409 828 or email bcmedia@commerce.wa.gov.au

WA consumers are being warned to stay clear of back of van salespeople who are reported to be operating in the Perth, Rockingham, Mandurah and Bunbury areas.

Numerous reports have been received of people being approached at the Garden City Shopping Centre in Booragoon, Joondalup Lakeside Shopping Centre, a business in Greenwood, a car park in Mandurah and major shopping centres in Bunbury. Two separate consumers were approached while stopped at traffic lights in Bassendean and Rockingham.

All were offered whitegoods or home entertainment equipment. One consumer reported handing over $1,200 to two men in a white van.

Acting Commissioner for Consumer Protection David Hillyard said people should refuse to deal with these travelling conmen who are breaking consumer law.

“Back of van salespeople often sell inferior and sometimes counterfeit products at a high price, convincing their targets that they are getting a genuine bargain. Instead, consumers are paying far too much for goods that are generally low in quality and may not comply with Australian safety standards,” Mr Hillyard said.

“Consumers have no chance of a remedy if the goods are faulty and are unable to make a warranty claim as the conmen are impossible to track down after the sale is made. It’s common for them to give out business cards with fake names and phone numbers.

“The travelling conmen are also breaking consumer laws which require a ten-day cooling off period for unsolicited sales. We urge all consumers when approached by these back of van conmen to refuse to deal with them – it’s the only way to drive them out of business.

“Just remember that a too good to be true offer of an expensive item at a bargain price is just that – too good to be true.”

Consumers who manage to get information about these illegal traders, such as a vehicle registration number, descriptions of the people and any names or business details, can contact Consumer Protection on 1300 30 40 54 or consumer@commerce.wa.gov.au.

END OF RELEASE

Media contact (Consumer Protection)

A licensed motor vehicle salesperson, who can’t be named for legal reasons, was fined $2,000 and ordered to pay costs of $2,000 by the Perth Magistrates Court on 1 March 2016 for selling a car with a wound-back odometer reading.

The 26 year old man from East Victoria Park, who was granted a spent conviction, had purchased a 2007 Holden Commodore in July 2014 with an odometer reading of 162,538 kilometres. A month later he sold the vehicle to a motor vehicle dealer and it had an odometer reading of 121,150 kilometres.

The original owner of the vehicle noticed the incorrect odometer reading being advertised by the dealer so it was reported to Consumer Protection and an investigation was launched.

It is an offence under the Motor Vehicle Dealers Act to sell a vehicle with an altered odometer reading with the intent of misleading the buyer.

Magistrate Flynn said the man took advantage of what he knew in order to gain a profit and that it was a sophisticated attempt to scam another party.

Acting Commissioner for Consumer Protection David Hillyard said this deceptive practice is a serious offence.

“Whether you are selling a car privately or to a dealer, you are breaking the law if the odometer has been wound back,” Mr Hillyard said.

“There are now many methods by which the true odometer reading of a vehicle can be established, so it’s only a matter of time before any deception is discovered and offenders will face prosecution action by Consumer Protection.”

Car buyers who believe they have been misled can contact Consumer Protection by emailing consumer@commerce.wa.gov.au or by calling 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

The Industrial Magistrates Court has fined the owner of a Fremantle hairdressing salon over $7,000 for underpaying two employees more than $9,000 between 2011 and 2013.

Maurizio Raffa, who owned the Amore for Hair salon, was found to have underpaid a junior apprentice hairdresser $7,300.05 and a senior hairdresser $2,025.72. Mr Raffa was fined $5,830 for underpaying the apprentice and a further $1,570 for underpaying the senior hairdresser.

The Court found that Mr Raffa had paid the 15 year old apprentice below the minimum lawful award rate for the entire two-year period of her engagement and had also failed to pay the apprentice for tool allowance and annual leave loading.

Labour Relations Compliance and Education Director, Mr Joseph Lee said it is extremely disappointing to see an employer fail to pay appropriate rates to a vulnerable young person.

“The rates paid to an apprentice are already low compared to those paid to other employees”, Mr Lee said.   

Both employees did not receive any payment for a two week period of work they performed for Mr Raffa in May 2013. 

“In good faith, both employees worked for two weeks with the reasonable expectation that they would be paid for that work. Unfortunately, the employer failed to pay them at all for that work”, Mr Lee said.

The Industrial Magistrates Court also ordered Mr Raffa pay interest of $1,557.62 to the apprentice and $349.62 to the senior hairdresser as well as costs of $430.00.

 “In the end it has cost the employer far more than if he had simply paid the employee correctly at the appropriate time.”  Mr Lee said

“I urge all employers to ensure they are paying their staff correctly by contacting the Department of Commerce’s free and confidential Wageline service on 1300 655 266.”

END OF RELEASE

Media Contact: Joseph Lee 6251 2136